Privacy Policy
Last Updated: May 5, 2026
This Privacy Policy describes how Indream collects, uses, and protects personal data when you use our website, AI Video Editor, Video Editor API and Open API, AI Generators, Infinite Canvas, cloud assets, export tools, and related services. By accessing or using our services, you agree to this Privacy Policy.
Who We Are
Ethan Sunray LLC operates Indream. Our website is available at https://indream.ai.
You can contact us at support@indream.ai for privacy-related requests.
Our registered address: 30 N Gould St Ste R Sheridan, WY
Information We Collect
Information you provide directly
- Account information such as email address and login credentials
- Profile, workspace, and project details you choose to submit
- API key names, key prefixes, webhook configuration, and developer settings
- Support requests, feedback, and communications you send us
Information collected automatically
- Device and browser information, IP address, and approximate location
- Usage and interaction data, including pages visited and feature usage
- API request metadata, endpoint activity, usage limits, and webhook delivery events
- Log and diagnostic data used for service reliability and security
Content and generated outputs
- Prompts, files, uploaded assets, reference media, and instructions you submit
- Editor, canvas, project, timeline, and export state needed to provide the service
- Model selections, task settings, generated media, and related processing metadata
Payment and transaction data
Payments are processed by third-party providers. We do not store full card details. We may store billing records, payment status, transaction identifiers, subscription status, credit balances, Open API credit usage, storage pack purchases, and refund records for accounting, compliance, and support.
How We Use Information
- Provide, operate, and improve the AI Video Editor, Video Editor API, AI Generators, Infinite Canvas, cloud assets, and export services
- Process prompts, uploads, project state, model selections, generations, and exports
- Operate API keys, usage limits, API analytics, and webhook delivery
- Authenticate users, secure accounts, and prevent abuse or fraud
- Process transactions, manage subscriptions, credits, Open API credits, storage packs, and billing operations
- Review content safety, enforce usage policies, and protect service reliability
- Respond to support requests and service communications
- Analyze usage trends and performance to improve user experience
- Comply with legal obligations and enforce our terms and policies
Cookies and Tracking Technologies
We use cookies and similar technologies to keep you signed in, remember preferences, measure product performance, and improve reliability. You can manage cookies in your browser settings, but some features may not function properly if cookies are disabled.
How We Share Information
- With service providers that support infrastructure, processing, rendering, analytics, payments, customer support, communications, and service reliability
- With affiliated entities when needed to operate and improve our services
- With legal authorities when required by law or valid legal process
- During corporate transactions such as merger, acquisition, financing, or asset transfer
- With your authorization or when you intentionally publish or share content
Data Retention
We retain personal data for as long as needed to provide services, maintain records, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary by data category and business purpose.
When an account is deleted, resource data such as projects, canvas data, assets, and related workspace content may be deleted or de-identified according to our deletion workflows. Billing records, security logs, API usage records, webhook delivery records, and compliance records may be retained where required by law, fraud prevention, accounting, dispute resolution, or service security.
International Data Transfers
Your information may be processed in countries other than your own. When we transfer data internationally, we apply reasonable safeguards consistent with applicable law.
Security
We use administrative, technical, and organizational measures to protect personal data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Rights and Choices
Depending on your location, you may have rights to access, correct, delete, or export your personal data, and to object to or restrict certain processing. To submit a request, contact us at support@indream.ai.
You may also opt out of non-essential communications by following unsubscribe instructions in those messages.
Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal data from children under 13. If you believe a child has provided personal data to us, please contact us so we can take appropriate action.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make material changes, we will post the updated version on this page and update the Last Updated date.
Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at support@indream.ai.